The first time you interact with the charity and provide personal details – for example, when you sign up to receive email updates, register for an event or make a donation – you may receive follow up information from Smile For Life, including the difference your donation has made, or future opportunities to continue your support.
You can opt-out of receiving these communications at any time by contacting the charity directly by emailing us at: firstname.lastname@example.org Alternatively, you can write to us at:
Smile For Life Children's Charity, 27 Ashburton Road, Gosforth, Newcastle upon Tyne, NE3 4XN
We respect your privacy
Smile For Life Children's Charity will look after any personal information that you share with us.
You can be confident that:
1. How we collect personal information about you
We may collect personal information from you when you interact with Smile For Life Children's Charity . There are many occasions when this could happen, for example: if you enquire about our fundraising activities, register for an event, make a donation, interact on social media channels, purchase something, apply for a volunteering opportunity, if you chose to provide some optional feedback or otherwise provide us with personal information through correspondence via telephone, email, text or letter.
2. What information do we collect?
The personal information we collect might include your contact details such as name, date of birth, email address, postal address, telephone number and credit/debit card details (if you are making a purchase or donation), as well as information you provide in any correspondence between us.
We also gather general information about the use of our websites, such as which pages users visit most often and which services, events or facilities are of most interest. We may also track which pages users visit when they click on links in Smile For Life's emails. We may use this information to personalise the way our website is presented when users visit them, to make improvements to our website and to ensure we provide the best service for users. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our websites.
4. How do we use personal information?
We may use your personal information for the following reasons: To respond to any correspondence you have entered into with us whether by letter, email, text, social media, message board or any other means.
For internal record keeping.
For marketing purposes where you have specifically consented to receive marketing communications from us (see below)
To provide you with information about our activities or online content you have agreed to receive.
To use IP addresses to identify the location of users, to block disruptive use, to establish the number of visits from different regions of the UK;
To analyse and improve the activities and content offered by the Smile For Life Children's Charity website to provide you with the most user-friendly navigation experience.
5. Will I be contacted for marketing purposes?
Smile For Life Children's Charity will only contact individuals for marketing purposes in cases where you have provided us with consent to do so. You may provide that consent in various ways including online or paper forms, social media, or face to face engagement with our fundraising team.
6. Updating, changing or deleting personal information.
The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest. If you wish to change how we communicate with you, or update the information we hold, then please contact us:
Email us at: email@example.com
Write to us at: Smile For Life Children's Charity, 27 Ashburton Road, Gosforth, Newcastle upon Tyne NE3 4XN or call us on: 0191 2844166 (Mon-Fri 9am-5pm)
7. Will you share my personal information with anyone else?
Smile For Life Children's Charity will only use your information for the purposes for which it was obtained. Smile For Life will not, under any circumstances, share or sell your personal data with any third party for marketing purposes and you will not receive offers from other companies or organisations as a result of giving your details to us.
Exceptions: We will comply with legal requests where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).
We will make it easy for you to tell us how you want us to communicate with you, including how to opt-out from future communications.
We will never release your information to external organisations.
We take all reasonable care to safeguard your personal information through security policies and secure business processes.
Requirements of the Data Protection Act 1998 in order to advise about Smile For Life's data processing practices which will govern the processing of your data. If you have any queries about this statement please contact Smile For Life, 27 Ashburton Road, Gosforth, Newcastle Upon Tyne, NE3 4XN or email firstname.lastname@example.org.
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
For each visitor to our website we collect and store information regarding how you use the site, the pages you visit and time spent on each page. This information is used for statistical analysis and helps us to improve the website.